IT Technician/IT Deployment Engineer-Inside IR35
Our client based in South West London are recruiting for numerous IT Technician/IT Deployment Engineers-Inside IR35.
The successful applicant will be required to carry out a Floor Walking exercise of Windows 10 Upgrade/Migration and Exchange Mail Move/Migration from 2010 to 2016.
- Provide 1st/2nd ICT support to all employees and supported clients including assisting with day to day escalations and investigating complex problems or repeat failures.
- Provide a quality customer focussed service ensuring calls are logged accurately and resolved efficiently using the Helpdesk Management system.
- Support Hosted Telephony solution; update System backend as required in relation to moves and Changes. Configure and replace faulty Handsets.
- Maintain the smooth and efficient operation of end-user computer equipment (including desktop and mobile devices) through effective installation, configuration, performance management and trouble-shooting within defined service level agreements.
- Maintain audio-visual equipment, printers and scanners and other peripheral devices in all areas.
- Install and configure client-based (PC/MAC) hardware and software efficiently and to timescales agreed.
- Implement server-based MAC/Windows imaging.