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IT Technical Support Analyst

Location: WAKEFIELD, WEST YORKSHIRE, UNITED KINGDOM Salary: 20,000.00-25,000.00 GBP (UK Pounds) Per annum, inc Benefits
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 5
Posted: about 1 month ago Reference: X3-265179

IT Technical Support Analyst – Wakefield
Permanent - £20-25K
Monday to Friday

Reed Technology are working with an established business based in Wakefield to recruit a Technical Support Analyst to join their team on a permanent basis. The purpose of this role is to focus on BAU and the day to day operation of the company’s IT infrastructure.

Key Duties:

• Provide technical support to staff across multiple sites.
• Be involved in key projects and rollout programs for new technical implementations.
• Act as an escalation point to the service desk on BAU incidents.

Key Technologies Required:

• Windows Server 2008 / 2012 / 2016
• Active Directory
• Microsoft Exchange
• VMware / Hyper-V

About You:

• Previous experience is required from a similar role.
• You will need excellent communication skills, both verbal and written, and the ability to work under pressure in a fast paced environment.
• A driving licence is essential as there may be times when there is a need to visit one of the company’s sites.

You may have worked in one these roles: IT Technician, IT Engineer, Service Desk Analyst, Helpdesk Advisor, IT Support Desk, 1st Line IT Technician, 2nd Line IT Technician, Technical Support Agent, Service Desk Advisor.

This is a fantastic opportunity to join a progressive company that invests in their staff and encourages progression. Our client offers a basic salary of up to £25,000 depending on experience plus bonus scheme as well as numerous benefits including 25 days annual leave (plus bank holidays), savings scheme, discounts at a number of retailers plus more!

This role is available now, so apply for immediate consideration!

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