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IT Support with English

Location: Prague Salary: 35000.00 - 45000.00 CZK Per Month
Sector: Accountancy & Finance, Technology Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: 10 months ago Reference: 3052480
Reed is happy to cooperate with our client, an international company who is looking for IT Specialist who will operate as a 1st line contact and support desk for all employee. This opportunity is great for people with very good communication skills as the the job requires talking to users directly or via telephone in a busy helpdesk environment.

As an IT Specialist you will be expected to:

• Operate as a 1st line contact and support desk for all employee - receiving, prioritizing, documenting, and actively resolving requests from users in a timely manner
• Manage efficient and effectively the resolution of support issues that are reported.
• Act as a technical authority, providing expertise to vendors as well as towards IT team members (local and globally).
• Communication with local IT vendors and service providers.
• PBX system and desk phone administration and installation.
• Administrating a database of local IT assets.
• Generating IT reports for global purposes.
• Basic administration of local and external services – Active Directory, Exchange, IWSVA, WDS, DNS, DHCP, Sharepoint

As an IT Specialist you need to have:
• Previous experience in IT support – ideally 2 years in IT role, broad technical skills
• Professional attitude, communicative person
• Ability to deal with problems and technical issues in a friendly, calm and reassuring manner.
• Excellent problem solving ability. A proactive thinker who encompasses the “bigger picture”.
• Passion for IT and technology, and a drive to help customers
• Team player with the ability to motivate and educate other team members
• Ability to multi-task, prioritize and escalate accordingly.
• Ability to learn new skills quickly – for example, supporting new applications
• Ability to produce clear, concise and accurate documentation and job notes
• The ability to articulate at a technical level appropriate to the circumstances
• Advanced knowledge on English Language

Employee benefits:
Our client offers an attractive salary package according to your experience and seniority and a targeted bonus 10% of annual base salary (paid out quarterly).

• 26 holiday days per year
• 4 Sick days
• Public transport contribution
• Lunch vouchers in amount 100 CZK per day fully covered by company
• Laptop (provided per the local policy)
• Multisport membership
• Refreshments at work place
• CZ Pension insurance contribution – after one year of employment

If you are interested in this opportunity and you believe you can be a right fit, please send us your resume in English.
In case you would like to obtain more information feel free to contact us through LinkedIn:

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