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IT Support Technician

Location: LIVERPOOL, MERSEYSIDE Salary: 17000.00 - 20000 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: 14 days ago Reference: 3090278
My client is a global manufacturing company in Liverpool and they are looking to expand their IT department due to the growth of the company over the past 6 months. 

You would be working in a team of 3 and would be first point of contact for all IT issues throughout the business.

Hours of work are - Monday to Friday, 9am-5pm
£17,000-£20,000 depending on experience 
Free on site car park, on site facilities, 24 days holiday + bank holidays and a lovely team working environment


Job role/duties include - 

- Providing 1st and 2nd Line support for the business with users across multiple locations 
- Maintaining a helpdesk ticketing system and prioritising, open and closing tickets/jobs
- Working directly with employees solving IT issues 
- Working daily with computer systems and mobile devices, hardware and software 
- Dealing with a very bus-front line and escalating any issues if needed




The ideal candidate will have -

A minimum of 1 year experience in an IT Support role is required 
Good understanding of IT systems, has worked with mobile devices 
Advantage if you have worked with a ticketing system 

If this role sounds like something you would be suitable for and you would like to apply please send across an up to date CV to elizabeth.mcdonald@reedglobal.com or apply online 

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