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IT Support / Technical Support

Location: WESTMINSTER, LONDON Salary: 26000.00 - 28000 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: 11 months ago Reference: 3109197
IT Support / Technical Support / Desktop Support candidate required for a market leader with offices in Westminster.

You will work as an escalation point from the service desk and offer 1st and 2nd line support to internal users alongside a Senior Engineer. The role will focus on providing broad 1st/ 2nd line technical problem solving/network management as well as building strong relationships with all users.
This is a varied IT support role in a very rewarding environment that requires the building of strong relationships with internal staff. If you’re an IT Support Engineer or have undertaken recent IT qualifications, with technical and problem solving skills, are a great communicator with a proactive attitude and ultimately get a real buzz out of going the extra mile for customers, this is the role for you.

Experience required:
• 2+ year experience in IT support 
• IT support & implementation experience including MS Server 2008/2012, Windows Operating Systems
• Active Directory, Group Policies, DNS, DHCP & WINS.
• Strong multitasking & problem solving abilities. Excellent communication, customer handling and inter-personal skills, via phone, face to face and other remote access methods.
• Strong planning, organising and prioritising abilities. Customer focused. Flexible to cope with change, be proactive and adapt quickly to a developing type of service delivery
As well as a competitive salary you will be entitled to:
• 25 Days Annual Leave (option to buy an extra 5 days)
• Company Bonus Scheme
• Group Personal Pension
• Private Medical Healthcare
• Income Protection
• Life Assurance

If this role would be of interest to you, please apply with your most up-to-date CV and I will give you a call to discuss the role in more detail.

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