IT Service Support Officer
3 month Contract
£18-£22 per hour
IR35 - Inside
My client seeks an individual with experience working in a similar role for the role of IT Service Support Officer. My client requires an experienced IT professional on a 3 month contract to start ASAP for a public sector organisation based in Gateshead.
My client is looking for someone who will be able to provide technical support to all level of end users via telephone or email communication and maintain the systems, hardware and applications when appropriate.
This role has been declared as inside IR35 therefore only candidates willing to work on a contract on this basis should apply.
Your New Role
You will be experienced in using both network and server based IT software and will be able to deliver excellent customer service to all end users. You will be experienced in various Microsoft products including Office 2010, Windows 7 and SharePoint 2010. You will have been exposed to working with Server 2008 and Server 2012. You will also have experience of working within a virtualised environment.
You will be experienced in working within a fast paced service desk environment dealing with a high volume of calls. IT awareness and understanding of Active Directory is key along with knowledge of other Microsoft technologies. You will be well mannered and be able to demonstrate and provide excellent customer service at all time.
Excellent communication skills are a must along with strong interpersonal skills.
The Next Steps
If you are interested in this role, then please send a copy of your updated CV ASAP to avoid disappointment.