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IT Support Assistant

Location: SUTTON, SURREY Salary: Salary Negotiable
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: 9 months ago Reference: 3082931
This is a fantastic step into the IT industry for a well renowned local company in the Sutton area.

The role responsibilities include:

• Provide assistance in the use of personal computer hardware and software;
• Set up and configure desktop computers, peripherals and accounts assigning security level;
• Install software and install and repair hardware and peripherals;
• Troubleshoot, diagnose problems, implement corrective action and/or escalate to other technical resources as appropriate;
• Administer user accounts;
• Design and produce basic reports;
• Transfer computer files between platforms;
• Act as a user liaison for the ICT Department, communicating, resolving, and/or initiating the resolution of problems and concerns;
• Maintain accurate records;
• Follow up on daily work logs

Working hours are Monday to Friday 9am to 5pm with a 1 hour unpaid break each day

The ideal candidate would need to have the below skills and being degree educated would be advantageous.

• Knowledge of Microsoft SQL, Microsoft Dynamics and Microsoft Sharepoint along with Office products would be advantageous.
• Have the ability to work as part of a team.
• Have the ability to handle a number of projects and to prioritise work.

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