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IT Support Analyst (1st Line)

Location: GLASGOW, LANARKSHIRE Salary: 18000.00 - 20000.00 GBP Per Annum, inc benefits
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 2 months ago Reference: 3183702
REED Technology are delighted to be working exclusively with a reputable client who are expanding their IT team in central Glasgow. This is an exciting role for IT support specialists to grow their career in a thriving organisation. This is a first line support role, with a view to progressing to second line in the future.

The Role

• Responsible for providing 1st line support for any IT related queries
• Logging faults and resolving IT requests for a range of users
• Troubleshooting in a remote and hands on environment
• Handling both hardware and software queries
• Providing outstanding customer service
• Assisting with inventory management

IT Requirements

• Office 365 administration
• Active Directory
• Windows Desktop & Server OS
• Experience of working with hardware (i.e. PCs, tablets, laptops)
• 1-2 years of IT support experience

If you are a driven candidate who is looking for a diverse role in a business that supports your career development then please apply today. To apply, please email your CV via this advertisement. To find out more about the role then contact Steven on 0131 240 3695.

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