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IT Software Asset Manager

Location: BIRMINGHAM, WEST MIDLANDS Salary: 40000 - 45000 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 12 months ago Reference: 3050020
Purpose of the Role:
To manage software acquisition, compliance, maintenance renewals, life cycle planning, testing and costing in relation to all software utilised throughout the firm.
To assess existing and new licencing structures in order to achieve a flexible and cost effective solution.

• Manage and monitor the software licences for the firm, ensuring the firm is licence compliant at all times and regularly performing software audits
• Manage and monitor the Microsoft Enterprise Agreement to ensure all software benefits are fully utilised throughout the firm and that the firm remains compliant at all times in relation to desktop applications as well as server licensing
• Process all non-standard software requests and purchase additional licences when required ensuring correct budget sign off is obtained. Ensure that any non-standard software requests are tried and tested before being applied to the standard desktop and any associated documentation created, including knowledge bank entries on the firm's service management system (Infra)
• Process all additional licence requests for agreed core applications to support future growth
• Manage version control of all licensed software, ensuring that only versions that are covered by the licence are deployed to the business
• Establish and maintain a process for upgrading to new versions of software, including training considerations and material, knowledge transfer to the IT Service Desk, communication to the business and deployment
• Identify and appropriately manage software non-compliance issues in accordance with the firm's IT policy
• Provide a monthly report on budget spend relating to all non-standard software to the IT Director and Head of Project Services
• Re-harvest software licences where possible and provide a monthly report on re-harvested licences based on the business headcount and staff changes
• For all software subject to regular licence renewal, ensure that maintenance, support and upgrade protection renewals are managed in advance of the expiration date to ensure consistency in delivery of service to the firm
• Identify savings opportunities for renewals, software licensing and services
• Manage contracts and relationships with third party suppliers, including Bytes, to maximise benefit in software licensing, maintenance and service offerings
• Maintain and report upon data in relation to budget, compliance and contracts for all software utilised throughout the firm
• Develop and maintain knowledge of software suppliers – eg, contractual obligations, key contacts
• Validate supplier invoices as required and seek appropriate budget approval/cost authorisation
• Respond to and manage all software supplier audit requests
• Provide education, guidance and support to the firm to ensure formal software processes are adopted and adhered to
• Identify areas for process improvement in relation to all aspects of software management
• Work with the Desktop Services team to maintain and improve the standard build insofar as licensing/versions are concerned
• Track the business headcount to ensure that the firm remains compliant with all software licensing in relation to the core application suite

• Formal ITIL accreditation (to at least foundation level) desirable but not essential
• Formal software licensing accreditation such as Fast Practitioner - desirable
• Good standard of education
• Previous experience of software asset management and utilising a software asset management tool
• Working knowledge of Microsoft Office product suite and operating systems
• Technical background desirable but not essential
• Experience interpreting licensing terms and conditions
• Excellent communication and interpersonal skills with the ability to liaise with stakeholders across the business
• Ability to remain calm and work well under pressure, consistently meeting deadlines
• Self-motivated team player with the ability to fully integrate within the IT Team across all sites as well as work under own initiative
• Logical approach to problem solving
• Flexible approach to work
• Dynamic, with a drive to get things done
• Excellent attention to detail
• Persuasive, passionate and enthusiastic

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