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IT Service Delivery Analyst

Location: NEWCASTLE UPON TYNE, TYNE AND WEAR Salary: 22000 - 28000 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: over 1 year ago Reference: 3088241
IT Service Delivery Analyst
Newcastle City Centre
12 Month Fixed Term Contract

My client is looking to bring on board an experienced Service Delivery Analyst into their thriving and busy team on a 12 month fixed term basis. My client have continued to grow from strength to strength and are therefore looking to bring in additional resources to assist with the continued growth plans.

If you are an experienced Service Delivery Analyst with previous experience of assisting with the drive and monitoring of ITIL processes, then this is the role for you.

Skills / Experience
You will be able to assist with monitoring of the embedded ITIL process by producing weekly data reports and attending weekly meetings to these findings. You will be working with all level of stakeholders both internally and externally so experience of working/managing third party suppliers is necessary.

You will have previous experience of updating and amending IT service catalogue ensuring this is kept up to date. Having previous exposure to updating audit logs and carrying out necessary actions where appropriate is desired.

This is not a technical role but more of an analyst position therefore having an analytical mind set and skill set is essential.

Next Stages
If you are interested in this position, then please send a copy of your up to date CV ASAP.

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