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Location: Kraków Salary: Salary Negotiable
Sector: Multilingual Shared Services Job Type: Permanent
Shift Type: N/A Applications: 7
Posted: 5 months ago Reference: 3094169
REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions, IT and HR consulting. Assisting jobseekers and employers since 1960, Reed’s global expertise spans Europe, the Middle East and Asia Pacific. In Poland we specialize in Multilingual Shared Services, Accountancy, Banking, Finance, IT & Telecoms, Property & Construction, Engineering, Sales & Marketing.

If you want to develop in an international business environment full of challenges and new prospective being part of a leading international company apply to us. You have an opportunity to progress in an international customer service area and business consulting.

For one of our clients located in Kraków, we are looking for Candidates who want to develop profesionally in global corporation who strongly value every employee.

We are looking for German French or Dutch speakers

Key responsibilities:
Providing effective communication and professional relations with German/French/Dutch customers
Responsible for telephone and email contact with customers
Coordination of delivery process
Responding to queries and solving problems
Cooperation with other departments

B2/C1 level of German/French or Dutch
B1/B2 level of English
Customer services experience ideally within online related services would be an asset
Professional customer service skills: solutions mind-set, helping nature, passion for the customer and customer experience

We offer

Work for one of the most recognized companies
The ability to use your knowledge of foreign language on a daily basis at work
Social benefit packages including: private medical care, MyBenefit - cafeteria system (cinema tickets/shopping vouchers, multisport etc.)
Friendly work atmosphere in multicultural environment
Competitive salary
internal and external Trainings

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