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Internal Sales Executive

Location: THURROCK, ESSEX Salary: 20000 - 30000 GBP Per Annum, OTE
Sector: Sales Job Type: Permanent
Shift Type: FULL TIME Applications: N/A
Posted: 5 months ago Reference: 3050704
Our client with revenues of approximately $1.8 billion, is a leading global business services provider focused on modular space, secure portable storage solutions, and work force accommodation management. A global company that has operations in 37 countries with a fleet of approximately 303,000 units.

The UK operations operates a network of around 50 branches and depots locations where accommodation and storage units are prepared for rental or sale and are refurbished as required.

Due to an internal promotion an excellent opportunity to joining the team has arisen for an Internal Sales Executive. A full Time role paying up to £23,000 + Bonus with realistic OTE of £30,000, this is a great opportunity to join the company’s best performing sales office in Tilbury.



PURPOSE

Dealing with incoming enquiries by phone, email or fax from existing and new customers. Converting hire and sale enquiries into orders. Managing regional customer accounts

Reporting structure


Internal Sales Executive will have direct reporting line to the Office Manager.
Working as part of an Internal Sales team within a regional depot you will provide sales information and support to the Area Sales Manager. Build effective relationships with Operational Support Staff in order to provide the customer with a professional and comprehensive service

Working within an Internal Sales Team in the office, taking incoming sales enquiries from customers and converting to an order. Promoting products and services to both new and existing customers via outbound calls. Account managing regional customers.

Main responsibilities

• Actively promote products via the telephone. Generating sales opportunities to sign up SME accounts below a value of £9,000 per year.

• Dealing with incoming enquiries from existing clients and prospects by phone, email or fax.

• Plan and prioritise customer/prospect contacts to sure achievement of agreed sales targets.

• Managing regional customer accounts, and building professional working relationships to ensure generation of future sales.

• Closing down lost enquiries effectively.

• Handling and processing inbound hire and sale enquiries and ensuring conversion rate at first call meets set conversion targets.

• Target and bring on board SME company accounts to further enhance the client base.

• Provide customers with best-fit accommodation solutions based on current and future requirements.

• Maintain the required volume of outbound calls and maintain agreed standards of
response rates on incoming calls.

• Contribute towards achievement of Division targets by way of meeting and/or
exceeding set targets, objectives and expectations.

• Promoting all product ranges and services to maximise client spend.

• Working on own initiative and providing customers with a quick response to problem solve any potential issues that could prevent a sale.

• Escalating Sales Opportunities to the Area Sales Manager.

• To work in line with company Standard Operating Procedures.

• Providing support to other departments and associated administration functions.

• Responsible for sourcing new leads for the various market sectors.

• Attend training to develop knowledge, sales techniques and personal skills.

• To work in a safe and sensible manner within the boundaries of the Company Health
and Safety Policy and any additional site restrictions.


Job experience & skills requirements

Work Experience

• Ability to work in an operational/functional matrix organisation

• Must be methodical and organized, and work to high quality standards both as part of
a team, and when working individually

• Previous experience in a sales role or sales oriented environment where customer contact is regular

• Customer Focus

• Used to working in a busy environment and operating as a team member and using own initiative to solve problems.

Skills and Personal Characteristics

• To work in a team and show the ability to demonstrate initiative

• Demonstrates effective communication both in writing and on the phone

• Professional and friendly telephone manner

• Excellent communication skills

• Ability to successfully close sales over the phone

• Objection handling within a sales environment

• Customer relationship building with prospective and existing customers

• Effectively prioritises on a daily basis to ensure that targets are achieved

• Motivated to achieve sales targets and possesses the tenacity to succeed

• High level of drive, energy and initiative; proactive, focused, and committed

• Good team player

• Strong work ethic; self-starter; results orientated

• The ability to plan, prioritise, anticipate and reactive positively

• Can work under pressure

If you are looking for a role like this and want to join a global business and a team that is one of the highest performing in the company then please send an up to date CV to paul.heard@reedglobal.com



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