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Internal Sales Advisor

Location: WELWYN GARDEN CITY, HERTFORDSHIRE Salary: 19000.00 - 19500.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 9 months ago Reference: 3111552
Our client is recruiting for a motivated and ambitious Sales Advisor to join the small, professional sales team within their fast-paced headquarters in Welwyn Garden City, Hertfordshire. You will be responsible for inbound enquiries, supporting the wider sales teams and building customer relationships.

Key accountabilities:
• Efficiently handle sales orders from customers over the phone and via email/fax
• Proactively develop new business opportunities through inbound and outbound call campaigns
• Deal with customer returns quickly and competently
• Accurately record all customer interaction and sales on the internal CRM system
• Offer new product recommendations to meet the needs of existing and prospective customers
• Work cohesively as part of the sales team to maximise overall sales performance
• Monitor and feedback competitor activity to the Sales Manager
• Support and cover other members of the Sales Team as required

Your experience/abilities:
• A minimum of two years’ sales experience preferably in plumbing/heating or associated sectors (advantageous but not mandatory)
• A proven sales track record
• Outstanding written and verbal communication skills
• Excellent IT skills covering Excel, Word, Outlook and CRM systems
• Good inter-personal skills
• Ability to prioritise and adapt to changing workloads

Your attributes:
• Highly self-motivated and driven to achieve targets
• Able to help the team achieve their targets by utilising the highest standards of product, market and customer knowledge
• Fully focused on outstanding customer service
• Enthusiasm to go the extra mile for the customer and the business
• Passionate in achieving results
• A willingness to increase your product knowledge through training and education
• Impassioned about our business and what we represent

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