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Insurance Office Manager

Location: THEALE, BERKSHIRE Salary: 25000 - 37000 GBP Per Annum
Sector: Insurance Job Type: Contract
Shift Type: FULL TIME Applications: N/A
Posted: about 1 year ago Reference: 3096689
My client is a well-established, reputable insurance company who are seeking an Office Manager to join their team in Reading.

The successful candidate will be responsible for organising all of the administrative activities that facilitate the smooth running of the office. This includes the organising of people, information and other resources and to make sure that office equipment is maintained, relevant records are up to date and that all administration processes work effectively.

As an office manager, you'll need to:
• Assist day to day with running of the business
• Have a good working knowledge of the Commercial insurance process
• Drive and lead the team, pushing for financial results.
• Provide Operational support
• Manage people and workloads
• Use a range of office software, including system, email, spreadsheets and databases, to ensure the efficient running of the office to support the business in exceeding its targets
• Develop and implement new administrative systems where needed
• Maintain the condition of the office and arrange for necessary repairs
• Ensure adequate staff levels to cover for absences and peaks in workload
• Respond to customer enquiries and complaints. 
• Check that data protection laws are being adhered to in relation to the storage of data, and review and update policies
• Schedule meetings and appointments
• Provide general support to customers

Skills needed
• Proven experience as an Office manager or Team Manager
• Operational experience within insurance company or broker.
• Understanding, experience and knowledge of insurance, administration and FCA processes
• Knowledge of office administrator responsibilities, systems and procedures
• HR knowledge
• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• A creative mind with an ability to suggest improvements

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