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Inquest and Claims Manager

Location: PADDINGTON, LONDON, UNITED KINGDOM Salary: 27.41-32.13 GBP (UK Pounds) Per hour, inc Benefits
Sector: Legal Job Type: Temporary
Shift Type: N/A Applications: 1
Posted: 10 months ago Reference: X3-222870

Imperial College Healthcare NHS Trust

We are absolutely committed to ensuring that our patients have the best possible experience within our hospitals. We are looking for people who are committed to delivering excellent patient care, whatever their role, and who take pride in what they do. We place a high value on treating all patients, customers and colleagues with respect and dignity, and seek people who strive for excellence and innovation in all that they do.

We value all of our staff and aim to provide rewarding careers and benefits, fulfilling work environments and exciting opportunities.


To lead on the management of inquests and claims across the Trust.

To act as the liaison between the HM Coroner’s office and the Trusts and to coordinate the gathering of statements and evidence for HM Coroner Inquests.

Be the relationship holder with NHS Resolution, ensuring that we utilise the services provided to the fullest potential.

With agreement, commission external legal services including counsel, to ensure the Trust is appropriately represented during clinical legal processes.

Manage, in conjunction with NHS Resolution, all claims made against the Trust.

To support through the Trusts governance structure alignment in and learning from themes and outcomes of inquests and non-clinical claims


Be responsible for the day-to-day management and leadership of the Claims and Inquest Team, including administrator and paralegal staff.

Manage the team budget in line with standing financial instructions, lead budget setting for the area and report variances in line with budget management principles.

Monitor and report financial settlements arising from claims, providing regular reports to senior managers within the Trust, and external partners.

Be responsible for the management and coordination of multiple programmes and project across the Trust.

Put in place a culture of continuous improvement. Effectively manage team members, ensuring that everyone has an annual appraisals and personal development plan which supports the Trust’s agenda and that work is allocated appropriately.

Ensure that day-to-day supervision, allocation and co-ordination of the team utilises the skills of the team to its best effect.

As required, ensuring briefings on HM Coroners Inquests cases once indicated are produced, alongside briefing regarding outcome hearings.

Act as the liaison lead between the HM Coroner’s office and the Trusts for inquests. Ensuring the organisations have a consistent approach to Inquest Management, which is supportive to both staff and patients’ families.

Ensure the Trusts and their staff are prepared for inquests, including reviewing and advising on witness statements, complying with orders for disclosure, liaising with external solicitors where necessary and providing support and advice for staff called to attend the inquest as a witness.


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