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Income Management Officer

Location: FROG ISLAND, LEICESTERSHIRE Salary: 14.44 - 14.44 GBP Per Hour
Sector: Accountancy Job Type: Temporary
Shift Type: DAYS ONLY Applications: N/A
Posted: about 1 year ago Reference: 3047044
**Income Management Officer ** Leicester ** 35 hours a week ** Temp **

An opportunity has arisen for a client of Reed based in Leicester city centre working full time on a temporary contract on-going. Our client are looking for a Income Management Officer for their organisation a local housing association.

The successful applicant will be responsible for the delivery of the Income Management Service, minimising the loss of income, by taking prompt and appropriate action to recover debts, whilst ensuring a fair and consistent approach to customer care.

Key duties and responsibilities;

-To attend court to represent the Association in applying for Possession and Bailiff warrants when required
-Liaise closely with the Neighbourhood Manager and neighbourhood management staff, in the delivery of the income management service
-Deliver the income management service, in accordance with the company policy, statutory requirements and procedures, ensuring that prompt and appropriate action is taken to recover debts
-Regular monitoring of rent accounts to identify all cases requiring debt recovery action in accordance with policy
-Liaise with the internal Money Advice Service to support customers in maximising their income and refer customers to other available internal services
-Liaison with local authorities relating to housing benefit overpayment requests, taking appropriate action within target times
-To arrange all the necessary legal documentation and preparing of Board reports for authority to evict. Liaison with local authority as appropriate in eviction cases
-Ensure that the division complies with health and safety legislation and other regulatory obligations, assessing risk and putting in place relevant control measures

This role will be starting ASAP and interviews will take place immediately!
Please apply only if you interested.

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