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ICT Technician (Network, AV, Office 365)

Location: North West London Salary: 19000 - 22000 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 11 months ago Reference: 3039325

ICT Technician (Network, AV, Office 365)

Salary – up to £22k. Permanent Position. North West London

ICT Technician (Network, AV, Office 365) sought after by an educational institution to be based in North West London

• Provide friendly and efficient Service Desk Support.
• Assist in the operation of the IT Service-Desk, accurately recording user requests in the service desk system.
• Prioritise, diagnose and resolve day to day problems relating to hardware and software.
• Assist in the acquisition of computer peripherals and consumables necessary.
• Unpack, configure and rollout new IT equipment (software and hardware) as needed;
• Maintain the IT asset management system to record and track IT inventory;
• Dispatch faulty equipment to suppliers for repair; follow up these items to determine their status and track in the on-line database;
• Install, administer and support printers and networked photocopiers;
• Install, configure and support Audio-Visual equipment and requests (data projectors, screens, smartboards, media recording, conference room equipment and communications devices);
• Provide first level support for networking and application issues, escalating complex problems as appropriate;
• Maintain a safe and clean working environment;
• Participate in specific special projects as required;

This role requires the candidate to hold an ENHANCED DISCLOSURE AND BARRING SERVICE.

North West London. This will be an engaging role. Up to £22k.


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