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HR SERVICES DOCUMENTATION ANALYST

Location: BUDAPEST Salary: Salary Negotiable
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: about 1 month ago Reference: 3043847

Our client, a Swiss-based company with a significant global presence, is currently looking for a Service Analyst to join their dynamic team in Budapest.


Why it is a good opportunity for you:
• A fast-growing international business environment
• Being part of a young and enthusiastic team
• Development opportunities and possibility to grow within the company
• A pleasant and modern working environment
• A competitive remuneration package
• New professional challenge
• Swiss company
• Committee for those employees who would like to participate in projects
• Travelling opportunities

What you will be doing:

• Monitor the availability, accuracy and use of core HR systems e.g., Employee Central. Providing inputs into changes in relevant across Organisation and Position Management configuration
• Compile, analyse and report-on relevant metrics across HR systems use and operational performance across HR services / solutions offered
• Leverage Solution Excellence standard tools and / solutions to create and maintain HR relevant knowledge, process documentation, and policy materials
• Gather and analyze relevant data on HR solution performance under the guidance of seniors
• Track customer satisfaction measurement and analyze the data to provide insights on improvement opportunities
• Identify opportunities to improve work process design and improvement, including better leverage of HR or group-wide solutions
• Act as Tier 1 support as and when queries come in related to operational performance, reporting and / or the use of relevant solutions
• Assist in preparation of all standard HR solutions reports, including ad-hoc requests e.g., management reports, progress reports under the guidance of seniors


Requirements that make you the best candidate:
• College or University degree in Human Resources or related field
• Ability to read, write and communicate in English in a business setting (with focus on read and write)
• 5+ years of relevant experience
• SAP knowledge, Advanced MS Excel and good knowledge of Microsoft Office or equivalent tools,
• Familiarity with office equipment, proficient keyboarding and data entry speed
• Understanding of legal regulations, corporate policies and work instruction


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