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HR Operations Manager

Location: BELFAST, COUNTY ANTRIM Salary: 30000 - 40000 GBP Per Annum
Sector: HR Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 12 months ago Reference: 3055735
Reed HR are delighted to support our high profile client who require an experienced HR Operations Manager to join their busy team

This is an excellent opportunity for an experienced HR Operations Manager to join our high profile client at a time of exciting change. As part of the senior management team you will play a key role in managing the daily operational and advisory HR support and payroll services. Overseeing key activities in relation HR Generalist and Payroll requirements you will be instrumental in delivering high quality service levels. This will include the implementation of HR and Payroll IT systems, managing and building upon KPIs and key processes and support for new projects across compensation and benefits. The role will also be required to lead the pension and benefits schemes and support the review and maintenance of policies and systems.
Key Accountabilities:
• Manage the HR generalist operational advisory and Payroll Services function on a day to day basis and manage the ongoing work and staff of the department ensuring appropriate standards of quality, professionalism, customer satisfaction and best value are maintained. Lead and attend HR Services and Payroll meetings as required. Provide key information and advice to Employees, Managers and Directors on key HR and Payroll Services topics
• Manage the HR Operations team providing key admin and operational generalist support to managers and employees ensuring good practice approaches, advice and guidance in line with process and policy across recruitment, induction, employee relations, systems support and all employee lifecycle requirements. Lead and develop the team to provide excellent customer service and continuous improvement
• Act as the functional lead on HR and Payroll related projects and be the key point of contact and liaison on these. Provide HR and Payroll Service information and advice to the HR and IT teams, and to interact with project leads and members to support the progression and success of each project. Help determine and drive new projects as and when required
• Responsible for the formulation, production and dissemination of key payroll and HR reports
including Monthly KPIs, salary and compensation reports, dashboard updates, pension and
insurance documentation and Management Information reports
• Manage the pension and benefits schemes and liaise with pension and insurance providers as
and when necessary and to support the Assistant Director of HR with the management of pensions
and ongoing employee benefit schemes
• Assist in the development of key governance and policy related initiatives required for HR Services and Payroll and to support in creating and updating these as and when required. To progress these through the appropriate channels and help to facilitate the review and facilitation of the implementation of all HR policies
• Be the HR / Payroll representative on key company forums and committees and to manage
relevant actions and activity coming from these

Essential Criteria:
• Degree educated and CIPD Qualified and a minimum of 3 years’ experience in a similar role OR 5 years’ experience in a similar role
• Highly driven and energetic
• Strong communication skills and the ability to translate thinking clearly to others
• Project management knowledge and experience
• Analytical and methodical in dealing with tasks
• Highly initiative driven and creative in approach to solving problems
• Proactive and solution orientated and plans ahead to achieve outcomes
• Constantly seeking to improve process and systems and influential in doing so
Desirable Criteria:
• Professional qualification
• Experience of process and system reviews and implementations
• Experience of managing and implementing HRIT/Payroll IT systems

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