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HR Director/COO

Location: BELFAST, COUNTY ANTRIM Salary: 70000 - 80000 GBP Per Annum
Sector: HR Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 12 months ago Reference: 3062170
Our client is a leading provider across Northern Ireland & ROI offering a range of services including health and social care, housing and support services who is seeking to recruit an experienced leader with a strong HR and operational background

Reporting into CEO, you will be accountable for the operational performance of the organisation across Northern Ireland and the Republic of Ireland. This includes responsibility for leading a management team, the management of quality and care standards, cost control, commissioning, employee engagement and retention initiatives, engaging with a spectrum of stakeholders and ensuring regulatory requirements are satisfied. This role will be based in Northern Ireland but covering all sites.

As Chief Operating Officer you will ensure that all actions are in line with the organisation's Mission, Values and Strategy ensuring a high level of quality care and service is provided for all services users, their families and stakeholders.

Key Responsibilities:

Lead and develop a culture in that values the very highest standards of safety, quality and excellent service user care are consistently delivered.
Lead and manage the Operational Management Team across all aspects of day to day business deliverables including monitoring performance in relation to quality and key performance indicators (QPI's and KPI's) to agreed targets for care standards, business planning, financial performance and quality.
Ensure compliance with all statutory regulatory bodies and company policies and procedures, and accountable for ensuring findings from internal site quality inspections are reviewed and actioned as appropriate.
Develop and maintain external stakeholder relationships.
Establish and direct a regional recruitment and retention strategy designed to meet appropriate staffing needs whilst reducing staff turnover

Key Skills and Requirements:

Significant previous experience of managing large scale, multi-site and/or geographically spread teams with proven leadership of delivering major organisational change programmes
Strong organisational skills, ability to prioritise and multi-task, work well under pressure, handling multiple issues simultaneously in a dynamic and often ambiguous environment
Significant operational and financial planning ability with experience of commercial accountability for cost control, financial performance, business growth and development
Experience of working within a fast paced organisation, influencing and directing multiple functions within a business in order to deliver a first class service is essential
While previous health/social care management experience is not essential, a clear understanding of the factors influencing and impacting social care provision and a demonstrable passion for delivering high quality, person centred services is absolutely vital
A full, clean driving licence is essential as the role will involve travel

This role will be subject to a successful disclosure at an appropriate level from the Access NI.

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