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Housing Services Officer

Location: CITY OF LONDON, LONDON Salary: 13.00 - 15.38 GBP Per Hour
Sector: Care Job Type: Temporary
Shift Type: FULL TIME Applications: N/A
Posted: 9 days ago Reference: 3159311
Reed Talent Solutions currently have an exciting opportunity for a Housing Services Officer to join one of the leading housing associations in the UK. While your office base will be in Wembley, you'll be required to manage your allocated patch covering Sunbury, Hounslow, Hammersmith and Fulham.


Your Main Accountabilities:

- Represent the housing association at local meetings and events with customers and stakeholders

- Develop and maintain local multi-agency links for the benefit of customers and the housing association and use these to deliver efficient, co-ordinated services to customers

- Take the lead on managing ASB cases in your assigned area, drawing in the support of the specialist ASB team where needed

- Manage complex tenancy related issues, including succession, mutual exchange and assignment of tenancies

- Develop and maintain local relationships with key local stakeholders, and respond to enquiries from MP’s, Councillors and other stakeholders relating to local issues.

- Work collaboratively with colleagues in other teams to improve service effectiveness


Your experience

- Well developed communication skills.

- Able to build and sustain working relationships with key stakeholders (residents, local authorities, other service providers) - partnership working

 - A demonstrable track record of delivering service excellence to a customer base. A record of achievement in making a difference

- Good planning, organising and prioritisation skills

- Knowledge of project management

- Able to interpret financial and other systems data

- Have access to your own car (insured for business purposes) and a current full UK driving licence.

Please click apply now if you fulfil the role requirements.

*Please note you must be available immediately*


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