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Housing Officer

Location: PETERBOROUGH, CAMBRIDGESHIRE Salary: 16.07 - 16.07 GBP Per Hour
Sector: Care Job Type: Temporary
Shift Type: FULL TIME Applications: N/A
Posted: 18 days ago Reference: 3084403
We are currently recruiting for a Housing Officer on an initial 8 week contract. Must have current social housing knowledge, good IT skills and a car driver. The role will be based in Peterborough but covering other areas such as Northampton and Kings Lynn. (All travel expenses will be covered)

Main Purpose 0f Role
To deliver a proactive, effective and customer focused Housing Management service to residents and prospective residents of the organisation, within a defined geographical area, helping customers and community’s access appropriate support services both from Hyde and local partner organisations.

• Lead on managing any reported cases of Anti-Social Behaviour (ASB), including nuisance, harassment, domestic abuse, damage to property, squatters and abandonment.
• Prepare cases for court action and represent The Hyde Group at court and eviction, liaising with solicitors where appropriate
• Undertake routine tenancy and leasehold enforcement activities, including tenancy audits, gas “no access” support and condition of property.
• Respond promptly to resolve resident queries and complaints.
• Deal sensitively with vulnerable residents and refer cases to appropriate support providers both internally and externally where necessary.
• Carry out regular estate inspections with residents
• Consult with residents in relation to delivery of chargeable services and creation of new services.
Requirements
Must have relevant housing experience and access to a car.

Hourly rate £16.07ph UMBRELLA.


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