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Housing Assistant

Location: MAIDSTONE, KENT Salary: 11.99 - 11.99 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: 1
Posted: 10 months ago Reference: 3082260
A housing assistant is needed to work for a large housing association on a temporary basis.  Please do not hesitate to contact me should you wish to be put forward for this role. Previous housing experience is preferred.  General admin is require but you will touch on the following duties.

To provide a prompt, seamless support service to customers as part of the operational team

Acting as the first local point of contact and dealing with customer enquiries taking ownership to ensure a resolution based approach to the query

To ensure all records relevant to the role, whether computerised or manual, are accurate and
up to date

Collaborate with internal colleagues and teams and external agencies to ensure prompt,

customer focused turnaround of vacant properties and mutual exchange applications

To maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections

Collate and present data relating to performance and other housing management functions as directed by Neighbourhood Officer or Housing Services Manager

Participate in initiatives relating to housing management patch, supporting the wider agenda and strategies

To assist in arrangements for local community and resident involvement meetings and events

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