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Helpline Practitioner

Location: SALFORD QUAYS, LANCASHIRE Salary: 10.00 - 10.00 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: 3
Posted: 28 days ago Reference: 3056475
We are working with a fabulous Charitable Organisation in the Salford area for numerous Administration and Customer Service based roles.

Within this ever growing company you will have excellent opportunities to progress and grow with this company.


This is a temporary role for at least 3 months with the potential for an extension or opportunity to apply for a permanent role.

You will get free parking and it also has great public transport links.

Within this role the main responsibilities will include:-
· Initially email work only. Responding to emails and on line web forms. Consideration will be given to appointees with regard to facilitating call contacts following an induction period.
· Undertaking assessments and creating referrals.
· Dependent on urgency there may be a requirement to call out the referral to police and/or children’s services.
· Hours will be Monday - Friday, 10am - 6pm. After the two week induction period the start/finish times can be negotiated.
· It is imperative the candidate has strong IT skills with the ability to adapt to new IT systems efficiently.

If you are interested please apply online or email your CV to jasmine.rogers@reedglobal.com 

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