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Helpdesk Administrator - Immediate Start

Location: CHESSINGTON, SURREY Salary: 9.26 - 9.27 GBP Per Hour
Sector: Business Support Job Type: Contract
Shift Type: N/A Applications: N/A
Posted: 12 months ago Reference: 3065825
Are you satisfied by seeing resolutions to problems? Are you someone who remains calm under pressure? If you answered yes to these questions, then I have the perfect role for you.

Working as Helpdesk Administrator, you will be responsible for the following:
- Answering and logging calls for the company
- Entering queries onto in house system
- Calling Engineers and sending them out to repairs
- Liaising with customers to update them on the status of repairs
- Scheduling Engineers work loads for the week ahead
- Ad hoc administration duties

This role will require you to work quickly and under pressure, whilst remaining professional. Experience of working in a fast paced environment is essential. 

This role will be working on a shift basis, working 5 days out of 7 which could include weekends. The hours will be 8am - 5pm on standard weeks, however 1 in every 6 weeks you will be required to work an early or a late shift. The early shift is 6am - 3pm, and the late shift 10am - 8pm. Please only apply if you can commit to all the different shifts. 

This is a temporary role to start immediately until February 2018. 

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