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Heating Services Manager

Location: ACTON, LONDON Salary: 45000 - 55000 GBP Per Annum
Sector: Property & Construction Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 19 days ago Reference: 3105815
Responsible for maintaining gas compliance across Housing Association as competent person representing the duty holder (CEO) for gas, providing technical and legislative support for domestic and commercial assets. Manage gas contractors, budgets, planned heating installations, fuel poverty programmes, bulk gas networks and the Heating Team across all of the property portfolio (national remit).

Main accountabilities:
-Deliver a compliant gas service for residents including the repair, servicing and replacement of items, including electric heating.
-Provide expertise and advice in the delivery of compliance.
-Ensure delivery of compliance through the supply chain.
-Allocate resources to ensure compliance.
-Ensure business standards associated with core business disciplines are adhered to across all of Metropolitan`s functions.
-Managing contractors` programme delivery on time, cost, quality, health and safety and customer satisfaction service level agreements


Main accountabilities
-Support the Head of Compliance by leading a team of staff, consultants and construction partners in delivering a customer focused, legislatively compliant and value for money programme of investment projects for both domestic and commercial gas
-Use a range of management skills to recruit, induct, develop and manage the performance of staff to ensure a cohesive, high performing team, providing a consistent service whilst achieving performance targets and service standards
-Assist in the preparation of specifications and contract documentation
-Ensure that the asset management databases are kept up to date with the relevant information about heating
-Ensure regular reporting on heating and gas issues/performance.

Key experience and qualifications required
-Degree or relevant qualifications.
-Provide specialized knowledge of legislative duties in domestic and commercial gas. NEBOSH, Gas, and Water qualified through accredited bodies.
-Manage, planning and monitoring of budgets
-Customer service experience and able to demonstrate a track record of running a function highly regarded by its customers
-Proven project management skills
-Articulate with strong communication and presentation skills
-Experience of planning and delivering complex programmes of work on time, to specification and budget.
-Good networking skills to help raise the positive profile of Metropolitan internally and externally
-Working knowledge of the CDM, Asbestos and all other regulations relating to the delivery of planned programmes of work
-IT skills including experience of databases and the competent use of Microsoft Office packages.
-Deputies for Head Of Compliance when required-


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