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Health call centre Advisor

Location: BRIERLEY HILL, WEST MIDLANDS Salary: 15300 - 19260 GBP Per Annum
Sector: Business Support Job Type: Contract
Shift Type: IRREGULAR HOURS Applications: 2
Posted: 11 months ago Reference: 3100014
Have you been longing for a job where you feel you are making a difference?

Want to join a company with exceptional training and support?

Do you consider yourself to be empathetic, articulate yet resilient?

If you feel this is screaming you along with excellent listening skills, flexibility and a genuine care for the community then please read on as this role is not just a job its literally life changing................

As a Health Advisor for the NHS 111 service you will be responsible for taking incoming calls. You will be the first point of contact for the public, and be responsible for deciding on the prioritising and transfer of calls to the appropriate sector and person.

You must be flexible and able to work between 25 to 37.5 hours per week, on a fixed shift pattern - though this will require flexibilty as the service is a 24 hour function and this does include weekends.

You will receive 1 weekend off in every 6!

In return you will get a basic rate of pay of £8.20 per hour, whilst in the first four week training period. You will receive high level support in both the training and whilst undertaking this role on a day to day basis.
After the training period, the hourly rate will increase to £8.50 per hour and there will be an enhanced shift allowance up to £10.70p/h for weekends 

Customer Service experience with an excellent telephone manner is compulsory, you need to be computer literate and able to deal with sensitive and confidential issues.

Successful candidates will need to pass an enhanced criminal records bureau check. You will also be required to prove eligibility to work and visit our site in Wolverhampton to complete registration documents along with a face to face interview.

Along with exceptional tranining and support you will be joining a company that cares about their workforce and will give all opporunities for further develop!

So call Laura McCreadie or Lucy Ward on 01902 715 589 to further discuss the role and realistic expections ASAP as the first set of training starts on the 2nd October! Please note there will be further training dates so keep calling!!!!

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