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Head of Service Governance & Risk

Location: WEST BROMPTON, LONDON, UNITED KINGDOM Salary: 700-750 GBP (UK Pounds) Per day, inc Benefits
Sector: Technology Job Type: Temporary
Shift Type: N/A Applications: 14
Posted: about 2 months ago Reference: X3-368511

This is a 6 month assignment for a Head of Service Governance & Risk to support Digital Policing Service Delivery Team. 

Job Purpose: 

  • Developing streamlined forums to remove unnecessary levels of complexity and reducing ambiguity.
  • Driving efficiencies through lessons learnt and implementing well defined end-to-end policies and processes.
  • Defining clear accountabilities both within Service Delivery and across the towers and other suppliers
  • Aligning governance requirements to current MPS and Service Delivery strategies, objectives and priorities and providing the mechanisms for ensuring consistency and currency to business change.
  • Creating and adhering to critical success factors.
  • Mitigating potential contract failures by ensuring consistent adherence to processes, policies and  governance.


  • Deep knowledge of end-to-end process planning and implementation.
  • Detailed understanding of Governance in a contracted service management environment.
  • Detailed understanding of driving efficiencies and performance improvement (SLA’s/KPI)
  • Detailed understanding of supplier compliance/obligation management
  • Deep knowledge of service support models and SLA’s
  • Deep knowledge of Risk Governance and oversight.
  • Familiarity with MPS governance structures.


  • 5+ years of Governance and Risk Management.
  • Experience of Performance Management and KPI delivery.
  • Experience of Service Management contract environments.
  • Experience of delivering in a multi supplier projects and programmes contract.
  • Experience of working within a public sector environment and public sector governance.

Please Note: This role requires CTC vetting clearance and is INSIDE IR35.

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