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Head of ICT Operations

Location: WOLVERHAMPTON, WEST MIDLANDS Salary: 60000 - 70000 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 3
Posted: 9 months ago Reference: 3111242
The Head of ICT Operations will take on a hybrid role within a Midlands based Housing Association, leading frontline customer service in addition to technical infrastructure and supporting BAU legacy systems.

The Head of ICT Operations will be accountable for the development of an ICT Operations management strategy, ensuring that an organisation wide approach is adopted which will support current and future business needs and planned change, and delivering continuous improvement. A key part of this role will be working closely with key stakeholders to analyse the current state of existing systems and ask as an interface between the business and IT.

Expertise required:

• Proven track record of leading and developing ICT Operations in a business critical environment
• A strong leader with the ability to motivate and influence a team and colleagues
• Extensive knowledge of ERP operations, ideally Microsoft Dynamics
• Experience of leading on major transformation programmes and successfully restructuring and recruiting teams
• Excellent communication skills with the proven experience of engaging with key stakeholders and successfully delivering presentations.
• ITIL qualified
• Housing or public sector experience desirable.

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