GRADUATE IT ROLE / IT SUPPORT ROLE / FIRST AND SECOND LINE SUPPORT / TELECOMMUNICTIONS / NETWORKING / HARDWARE
I am currently recruiting for a Graduate IT Support Engineer for my client based in the Gwent area. This role is accessible from Newport, Cwmbran, Chepstow, Pontypool and other Gwent areas.
This role would suit an IT Graduate with some or no experience who is looking for their first role within an IT Support Environment. This role is working with a small, friendly business who are a market leader in their field and the salary is between £23,000 - £25,000 depending on experience.
You will provide technical, configuration, network and deployment support for external customers. You will provide both 1st and 2nd line support (onsite on customer sites and remotely). You will be responsible for creating technical material and training instructions for other members of the team. You will be responsible for installation and maintenance of equipment for customers. You will provide testing and field trails and carry out customer demos. You will undertake administrative tasks and support internal physical and virtual network servers including installation, upgrades and management.
You will be a keen IT graduate with some or little experience within a similar IT role, but we are happy to accept applications from IT graduates with no experience also. You will be an excellent communicator and have the ability to lead a team and negotiate. You will be an analytical thinker and provide excellent customer service at all times. You will have the ability and knowledge to diagnose, troubleshoot and provide solutions for a range of technical problems. If you have programming experience this is an advantage, but not essential to the role. You will have a good understanding of LAN/WAN and a strong understanding of networking and telecommunication support.
If you are a graduate and would be interested in a role based in Chepstow please apply online or pop me a call for more information on 02920 386502.