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German Speaking Analyst

Location: Kraków Salary: 60000 - 72000 PLN Per Annum
Sector: Accountancy & Finance Job Type: Contract
Shift Type: N/A Applications: N/A
Posted: 9 months ago Reference: 3070347
REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions, IT and HR consulting. Assisting jobseekers and employers since 1960, Reed’s global expertise spans Europe, the Middle East and Asia Pacific. In Poland we specialise in Multilingual Shared Services, Accountancy, Banking, Finance, IT & Telecoms, Property & Construction, Engineering, Sales & Marketing.

For one of our clients located in Kraków, we are looking for German Speakers who want to develop profesionally in global corporation who strongly value every employee.

Job responsibilities:

responding to phone calls in German and helping clients solving problems;
responding to customers email & live chats;
collecting all necessary documentation & updating customers about current progress of their dispute;
investigating, following up & escalating customers disputes;
archiving documents.

We are looking for:

people motivated to work in a team;
people who know fluent German(B2/C1) and English(B1/B2);
people with 1 year of professional experience in Customer Service/Accountancy/Voice Customer Care/O2C;
people who want to work in Kraków, in a big and stable company.

What we can offer:

extensive benefit package, including language course, sport card, life insurance, trainings and much more;
friendly work atmosphere;
promotion possibilities;
job environment that promotes every chance for learning opportunity.

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