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German Customer Support Representative

Location: BUDAPEST Salary: Salary Negotiable
Sector: Multilingual Shared Services Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: 18 days ago Reference: 3110280
Would you like to join to a multinational company? Would you like to join to a diverse team where you can support customers on different languages? If your answers are yes please read through the below job description and send us your CV.

Job Summary:
Our multinational clients are growing their operations here in Budapest. The professional could join to Multilingual Customer Service department where you could support German speaking customers.

Why it would be a good opportunity for you?
• Family-friendly workplace
• Good opportunity for entrants and mothers
• Normal office hours without shifts
• Competitive salary and cafeteria

Key Responsibilities:
• Responsible for perfect customer service within the company processes to ensure customer satisfaction
• First point of contact for the internal customers
• Resolves problems and troubleshoots issues via phone
• Answer customer emails
• Report requests and customer follow-up
• Liaison between the customer and other departments within company

Requirements:
• Troubleshooting/problem solving skills
• Ability to build relationships
• Fluent in English and German
• Decided personality
• Positive, friendly, customer orientated attitude
• Bachelor degree is an advantage
• Customer Service experience is an advantage
• Please notice it’s a fixed-term position (6 months)