Are you fluent in German? Are you a positive and enthusiastic individual with a passion for Customer Service? Do you have first class communication skills?
REED Recruitment are delighted to be supporting an exciting and creative business in the Central Bath with their search for a Bilingual Customer Service Specialist to join their dynamic team. We are looking for someone that is able to speak German and English
This is an excellent opportunity to join a team of dedicated and knowledgeable Customer Service Advisors, play a key role in the day to day operations of the business and ensure the team are offering an exceptional level of service to the valued customer base.
Your key responsibilities will include:
• Acting as a key point of contact for escalated queries and complaints
• Ensuring all associated admin based duties are completed accurately and efficiently
• Working closely alongside the Customer Services Manager to monitor team performance and implement new strategies
• Using English and German to help give top quality service in your role
If you are a customer focused individual with a ‘can do’ attitude then we want to hear from you!
This role would suit a hardworking candidate with previous customer service experience, however team fit is of up most importance with this company. Positive and professional communication skills are essential for this role as well as the ability to pick up new computer systems with ease, organise and prioritise a heavy workload and drive results.
To be considered for this role, you must be fluent in German (other languages alongside German is advantageous)
Sound like you? The please press apply below today!