REED are currently working with a leading organisation based in the Middlesbrough area, who are looking to recruit a General Manager on a full-time and permanent basis.
The salary is £20,000 - £25,000 per annum.
· Manage and deal with customer queries - face-to-face, on the phone and via email.
· Responsible for all general site management duties, including opening and closing the sites.
· Manage social media platforms, and promote the brand online.
· Manage customer accounts, ensuring that all payments have been processed on time.
· Administration duties.
· Update the customer database and ensure all customer records are correct.
· Manage all customer contracts and ID documentation.
· Previous experience in a General Manager or Site Manager role.
· Previous experience of the storage industry is beneficial.
· Excellent communication skills.
· First-class customer service skills.
· A self-starter, with the ability to work in a autonomous role.