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Front of House and Hospitality Assistant

Location: WEST END, LONDON Salary: 20000 - 20000 GBP Per Annum, inc benefits
Sector: Hospitality & Leisure Job Type: Permanent
Shift Type: FULL TIME Applications: 2
Posted: 3 months ago Reference: 3067481
My Client is a highly esteemed academic institution based in the heart of London’s West End. Steeped in history this institution offers inspiration, recognition and supports the excellence of all its members. To add to their aspiring team they are now looking to appoint a passionate and professional Front of House/ Hospitality Assistant.

As the Front of House/ Hospitality Assistant you will undertake the following tasks:
- Work alongside the Front of House team, ensuring reception area is well maintained
- Welcoming visitors and clients to the institution, accurately recording sign – in’s
- Handle incoming calls professionally, including forwarding of calls and redirection of calls
- Assisting the Hospitality team with event bookings and queries
- Maintaining packs and brochures at the reception area and where necessary replenishing display literature
- Undertaking the opening and closing of the building, assisting with Front of House security


The ideal candidate will possess the following:
- Proven experience within a relevant, customer – service facing role
- Clear, polished telephone manner
- Immaculate presentation, uniform will be provided
- Fluency in written and spoken English
- A ‘can – do’ attitude, and a helpful, courteous manner
- A high level of organisation with the ability to effectively manage tasks simultaneously, and flexibly
- Working knowledge of Microsoft Office, experience with Rendezvous is desireable but not essential
- An interest in or studies within humanities or social sciences is desireable


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