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European account manager

Location: TONBRIDGE, KENT Salary: 30000 - 35000 GBP Per Annum
Sector: Sales Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 12 months ago Reference: 3102630
Main place of work: Tonbridge, plus extensive travel throughout Europe
Department: Sales
Report to: Sales Director
Salary: £30-35,000, dependent on experience
Benefits: 20 days annual leave plus bank holidays; Workplace Pension Scheme; Group Life Assurance Scheme; Company Permanent Health Insurance Scheme

Primary Duties & Responsibilities:
• Identify required country visits and plan specific customer meetings
• Execute thorough customer account analysis, e.g. evaluate customer ranges to identify new/alternative products for inclusion
• Maintain regular contact with existing accounts and build relationships to achieve sales growth year on year
• Maintain customer relations, including addressing any issues raised by customers and responding in a timely manner
• Increase product listings year on year
• Contact customers to book meetings for annual Nuremberg Toy Fair
• Attend Nuremberg Toy Fair (Jan/Feb) to welcome existing/potential customers and present our product offering
• Investigate and find new business
• Prepare product proposal lists for customers based on their requirements and suitability
• Promote and encourage sales of bestselling and new products
• Attend quarterly Sales review meetings with the Sales Director
• Work with the New Product Development team to research/develop new products/ranges and attend monthly meeting
• Attend monthly Marketing meetings
• Assist customers with marketing initiatives including special offers and design of promotional materials
• Inform customers of any changes to our range, including special offers and discontinued items
• Monitor and manage customers and their order performance to achieve sales targets set by the board
• Liaise with internal departments/staff to deliver account requirements

Preferred Skills / Experience:
The successful candidate will be:
• An excellent communicator with a creative and outgoing personality and lots of common sense
• Confident, diligent and able to retain information
• Willing to travel (sometimes at short notice) and drive in Europe, April to July extensive travel every other week, other months will require travel as required
• Able to work within a team and to use own initiative
• Competent in planning timescales and prioritising workload to ensure deadlines are met
• Experienced in sales (necessary)
• Holder of clean driving licence (applicant over 25 yrs old for insurance purposes)
• Able to understand and appreciate culture differences
• Bi-lingual in French, German or Spanish (an advantage)

Excellent skill levels are required in the following areas:
• Administration
• Computer skills – especially Excel
• Customer service
• Presentation
• Attention to detail

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