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European Account Manager

Location: TONBRIDGE, KENT Salary: 30000.00 - 35000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 3 months ago Reference: 3062384
Department: Sales
Report to: Sales Director
Salary: £30-35,000, dependent on experience
Hours: 08.30 – 17.00 Monday to Friday with 1 hour lunch break unpaid

Main Objective:
To nurture and develop sales with existing European customers.
Identify and secure new customers.
Facilitate customer enquiries, product queries and marketing needs.


Primary Duties & Responsibilities:
• Identify required country visits and plan specific customer meetings
• Execute thorough customer account analysis, e.g. evaluate customer ranges to identify new/alternative products for inclusion
• Maintain regular contact with existing accounts and build relationships to achieve sales growth year on year
• Maintain customer relations, including addressing any issues raised by customers and responding in a timely manner
• Increase product listings year on year
• Contact customers to book meetings for annual Nuremberg Toy Fair
• Attend events Fair (Jan/Feb) to welcome existing/potential customers and present our product offering
• Investigate and find new business
• Prepare product proposal lists for customers based on their requirements and suitability
• Promote and encourage sales of bestselling and new products
• Attend quarterly Sales review meetings with the Sales Director
• Work with the New Product Development team to research/develop new products/ranges and attend monthly meeting
• Attend monthly Marketing meetings
• Assist customers with marketing initiatives including special offers and design of promotional materials
• Inform customers of any changes to our range, including special offers and discontinued items
• Monitor and manage customers and their order performance to achieve sales targets set by the board
• Liaise with internal departments/staff to deliver account requirements




Preferred Skills / Experience:
The successful candidate will be:
• An excellent communicator with a creative and outgoing personality and lots of common sense
• Confident, diligent and able to retain information
• Willing to travel (sometimes at short notice) and drive in Europe
• Able to work within a team and to use own initiative
• Competent in planning timescales and prioritising workload to ensure deadlines are met
• Experienced in sales (necessary)
• Holder of clean driving licence (applicant over 25 yrs old for insurance purposes)
• Able to understand and appreciate culture differences
• Bi-lingual in French, German or Spanish (an advantage)

Excellent skill levels are required in the following areas:
• Administration
• Customer service
• Presentation
• Attention to detail



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