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Estates and Property Manager

Location: CROYDON, SURREY, UNITED KINGDOM Salary: 17,000-17,500 GBP (UK Pounds) Per annum, inc Benefits
Sector: Sales Job Type: Permanent
Shift Type: N/A Applications: 5
Posted: 2 months ago Reference: X3-348667

● Salary c. £17,500 p.a. (fte £30,000), dependent on experience
● 21 hours per week, which can be worked flexibly
● 25 days annual leave plus B/h + Pension

Location: Croydon, but will require travel to other Charities properties, in surrounding area

This role would be working for a charity based in Croydon. The Charity also owns and manages a portfolio of commercial and residential investment properties, which generate income to support the charities’ activities. The role
of the Property & Estates Manager is to assist the Chief Operating Officer and the Board to
manage the portfolio of investment properties and the annual programme of planned and
responsive repairs and maintenance to these properties.
Purpose of the post
To support the Chief Operating Officer and the Board, through the day to day management
of the portfolio of investment properties and the annual programme of planned and
responsive repairs and maintenance to these properties. 
Main duties and responsibilities
1. To deal with general correspondence, emails and telephone enquiries relating to the
charities’ investment properties.
2. To manage the process of letting residential and commercial properties as they
become vacant, in liaison with our appointed letting agents.
3. Oversee the collection of rents from tenants and lessees and take appropriate steps to
recover any arrears due.
4. To arrange insurance cover for all investment properties and recover premiums from
tenants or lessees.
7. To visit all investment properties periodically to confirm compliance with the terms of
the tenancy or lease and, for residential properties, to identify any maintenance
8. To commission periodic stock condition and fire assessment surveys of investment and
properties and the almshouses, and manage a programme of works to address any
issues raised.
9. To commission periodic valuations of investment properties.
10. Manage any issues that may arise which relate to the Charities’ responsibilities
relating to fire safety and health and safety.
11. To manage the annual programme of planned and responsive repairs and
maintenance works to investment properties.
12. To liaise with Housing team and the Handyman to respond to minor maintenance
issues reported by residents of the almshouses.
13. To commission and procure all building works to be carried out by external
contractors, and liaise with the Housing team to arrange access where necessary and
with the contractors while on site.
14. To support the Chief Operating Officer in the preparation and implementation of an
annual budget for repairs and maintenance for investment properties and the
almshouses, and monitor and report on its delivery.
14. To service the Charities’ Property & Estates Committee through the taking of Minutes
and related responsibilities.
15. To support the Chief Operating Officer in implementing decisions and actions agreed
at these meetings.
16. To represent the Charities externally as appropriate.
17. Other duties as reasonably required in line with their responsibilities.
Person Specification
It is essential that the post holder has:
● Significant experience in administration
● A good knowledge of property management
• Excellent project management skills
● The ability to prioritise workload and flexibility in responding to urgent matters
● Good communication skills including the ability to work collaboratively with the other
staff and Directors
● A good working knowledge of Microsoft Office and Outlook

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