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Engineer Coordinator/Scheduler

Location: WARRINGTON, CHESHIRE Salary: 25000.00 - 28000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: N/A
Posted: 3 months ago Reference: 3085313
Reed Warrington are delighted to be representing an innovative, well-established global organisation to assist in finding an experienced Service Coordinator/ Scheduler. My client is looking for an experienced scheduler who can come in and hit the ground running.

My client is looking for a team player with good organisational and communication skills to join their team. Good customer service and the ability to deal with high pressure situations is also key to success within this role.

Reporting to the General Manager, you will be the first point of contact for customers and responsible for planning the resources for the field based team of specialists.

Salary is depending on experience up to £28,000

Working hours are Monday - Friday 8:30am - 5pm

Role Duties include:

• Receiving  all service calls from clients
• Prioritizing enquiries according to customer and business needs
• Logging and entering details of the call onto the SAP system.
• Planning service and emergency visits for the team of 14 engineers
• Completing service order sheets
• Providing monthly reports for the Customer Support Manager
• Ordering parts
• Completing service activities including invoicing duties.

My client also offers some fantastic employee benefits including a generous amount of holidays, target based bonus, pension scheme, child care voucher, private healthcare and free onsite parking. 

Experience using CRM systems and knowledge of SAP and ERP would be ideal.


Role benefits:

• 25 days holiday plus Bank Holidays
• Company bonus up to 1 months salary (target based)
• Private Healthcare
• Free onsite parking
• Pension scheme
• Childcare voucher scheme

If you believe you have the right skill set for this role please apply directly or send your full and up to date CV to Elise.Jones@reedglobal.com.

Best of Luck with your application!


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