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Duty Manager

Location: HINCKLEY Salary: 10.19 - 10.19 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: DAYS ONLY Applications: N/A
Posted: 11 months ago Reference: 3157540
Duty Managers x 2

£10.19 p/h

Day Shift Hours – 7:45am to 3:00pm (equivalent to 19.6 per week)

My client are currently recruiting for two Duty Managers (day shift) to join their unique Sheltered Retirement Housing Project in Hinckley. They aim to provide an alternative, an option which enables retirees to retain their independence, to live in their own property and enjoy a strong and supportive community life.

This position would suit someone who has ideally worked in the care industry, has management or supervisory experience including accounts and general office management.

The successful candidate will be someone who has an indepth understanding of the needs of older people to ensure continued independence and an optimum quality of life for all Owners. The Duty Manager is very much the "head of staff" and is expected to use imagination, skill and sensitivity to identify problems before they occur and take steps to avoid them (taking an active, rather than re-active role in the management and development of the Court).


Responsible for all aspects of the day-to-day work while on duty, in particular, supervision of the team of Housekeeping Assistants who provide personal care and domestic help to Owners.

To deliver excellent customer service to all Owners and ‘customers’ in line with company standards providing a ‘can do’ attitude at all times.

Responsible for housekeeping assistants, cooks, handyman and gardener


Supervision and deployment of Housekeeping Assistants in accordance with the authorised budget

Reviewing performance of staff through 1:2:1 supervision and annual appraisal

Liaison with contracted services such as gardeners, window cleaners and general maintenance contractors

Promote and encourage the Court’s catering facilities ensuring that high standards of service, presentation and value for money are always maintained

Act as host / hostess in the dining room for all meals served and to eat with the Owners

Facilitating social events and activities that the Owners wish to organise (using imagination and initiative)

Keeping accounts of payments received and expenditure incurred (ensuring that all money payable for services provided is received and properly accounted for)

Efficient administration in accordance with all company policies and procedures

Assisting and facilitating the re-sale of vacant properties

Resolution of the problems of individual Owners

Liaison with health care professionals such as community nurses, community psychiatric nurses, chiropodists, Social Services and GP’s

Day-to-day responsibility for a particular area of work, e.g. catering, rotas, time sheets, invoicing and cash administration, care, health & safety, staff training etc. under the supervision of the Manager

If you are interested in this position please apply now online or e-mail your CV to

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