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Duty Manager - 4* Boutique Hotel - Immediate Start

Location: SURBITON, SURREY Salary: 20000.00 - 20000.00 GBP Per Annum
Sector: Hospitality & Leisure Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: 10 months ago Reference: 3101717
My client's beautiful Boutique property is located a 2-minute walk from Surbiton train station, where direct trains to central London take about 20 minutes, this sleek upscale hotel is steps from Surbiton main street, while Hampton Court Palace is 2.9 miles.

Contemporary individually decorated rooms have en suite bathrooms with free-standing baths, flat-screen TVs and free WiFi; some have private terraces.

A lively lounge and cocktail bar serves a modern British and European menu.

They are now looking to bolster the team and add a Duty Manager to the ranks!

· Duty Manager
· 45 hours per week
· £19,000 gross per annum
· To start asap


-To assist in the effective day to day operations management of the hotel and lounge.
-To work with senior management to achieve a minimum of 72% GP on Wet and 70% GP on Food
-To ensure that an excellent level of customer care is delivered


-Fulfil role of cocktail bar tender when supported by another duty manager
-To monitor and ensure that all beverages served are of the required standard and legal measure
-To work with senior management to promote special cocktails and bar promotions when running special events
-To work alongside the bar and restaurant manager to continuously train all GA’s with regards to the delivery of all beverages to the correct specification
-To assist with and drive the effective operation of stock control, cash security and service standards during duty management hours
-To ensure that at all times and food and drink hygiene practices are followed
-To deal with and resolve any customer complaints
-To maintain the safety and security of the hotel by making sure that correct health and safety procedures are adhered to on a day to day basis and in the event of an emergency
-To attend duty management meetings
-To effectively manage all conference and events bookings, and delivery of service

Hours of work:-

-Typically 40 – 45hrs/week, shift pattern of 5 out of 7, extra hours and flexibility of hours may be required, when staff are on holiday or absent for other reasons
-Hours of work may vary according to demands of the business

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