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Disrepairs Surveyor - EHO

Location: HIGHBURY, LONDON, UNITED KINGDOM Salary: 22.97-28.64 GBP (UK Pounds) Per hour, inc Benefits
Sector: Property & Construction Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 3 months ago Reference: X3-411785

Purpose of the role:

Ensure the effective management and delivery of compliance related repairs including Environmental Health Orders (EHO) and Disrepairs within the relevant area of operation. Ensure that the compliance repairs are planned and delivered to meet legislative and statutory requirements, to maximise efficiencies, are affordable and matches quality standards.

  • Responsible for delivering compliance repairs including EHO and disrepair cases, ensuring they are delivered to a high quality, with minimum defects and a high level of customer satisfaction
  • Defining a clear scope of work and specification for works, including carrying out any pre-inspections required to establish and specify the full scope of work
  • Undertake quality inspections of compliance repairs including EHO and disrepair cases, as they are undertaken or post completion to ensure works are completed within the specified timescales to the quality required and that the works deliver value for money
  • Take a proactive approach to the identification of preventative repairs and maintenance to maintain assets and ensuring that the customer’s home is respected at all times.
  • Review invoices and requests for payment from contractors, challenge and resolve submissions where required
  • Maintain records and update asset information and produce performance and management information to support the delivery of the service and to analyse trends
  • Ensure that contractors meet standards for customer service and take a proactive approach to resolve customer complaints and enquires
  • Where necessary ensure the effective management of specialist surveys required to maintain or assess the condition of properties, identify, and ensure the procurement of specialist minor works, enabling work contracts required to repair or maintain properties
  • In line with the client's Policies and Management Plan where required ensure that asbestos risks are effectively managed, carry out or arrange surveys to identify asbestos, the safe removal including monitoring, and ensure that the Contractor's employed by the client undertake work in accordance with all relevant legislation and best practice
  • Supporting the effective management of repairs and maintenance contracts setting and delivering performance standards, the pro-active monitoring of progress, the effective resolution of issues, that ensuring work is undertaken in a safe manner with minimal disruption and the delivery of value for customers
  • Supporting the effectively management and administration of contracts to ensure that they deliver maximum value for money, risks to the client are minimised, and a collaborative approach to delivery is established with Contractors
  • Working closely with the Planned team in relation to planned and cyclical maintenance to ensure that a whole life approach focus on planned maintenance is developed for the housing stock
  • Ensuring where required that policies in relation to responsive repairs are delivered and that a safe environment is provided for customers
  • Ensuring that the client maintains comprehensive and up to date information on the condition of its assets and in particular records of assets, risks and systems that the client has regulatory and statutory obligations to service and maintain
  • Supporting the effective reporting and communicating to Boards, management and governance levels
  • Ensuring value for money for delivery of the responsive repairs service
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