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DIRECT CLAIMANT SPECIALIST

Location: GLASGOW, LANARKSHIRE Salary: 17000.00 - 18000.00 GBP Per Annum
Sector: Insurance Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 7 days ago Reference: 3070409
My Client, a leading UK Insurer, is looking for a Direct Claimant Specialist to join their busy Glasgow office. The role involves dealing with claims where the policyholder is at fault. You will be offering services to claimants including a network of repairers, preferred suppliers and the claimants personal injury claim.
Ideally you will have Insurance sales experience as the role is target driven. You are responsible for achieving your own capture rates but will work as part of a large team to achieve the overall business objectives.
As well as a good knowledge of Motor Insurance, you will have excellent communication skills as the role requires so cross selling of additional products. The role is shift based which includes one Saturday per month to be worked on a rotational basis.

Required Skills
Essential
. Previous experience in a customer-facing role Insurance role, including demonstrable evidence of excellent communication skills.
. Numeracy and literacy to GCSE level (Maths and English - Grade C and above).
. Computer skills (including the Internet).
Preferable
. Some sales experience, outbound or inbound, achieving targets.
. Insurance experience in regards to liability knowledge.
. Understanding of Financial Conduct Authority (FCA) and Regulatory Compliance.
. Knowledge of Claims processes and systems.
. Awareness of fraud indicators.



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