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Desktop support / 2nd line support engineer

Location: IPSWICH, SUFFOLK Salary: 22000 - 24000 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: 17 days ago Reference: 3111196
7046133

Desktop support / 2nd line support engineer – Circa 24K pa

Keywords: Windows, Network, Server, VMware, MCSE, 2nd Line, 1st line, 365, VPN, Helpdesk, Desktop, Exchange

A well respected client of ours based in Ipswich are looking to add a key member to their infrastructure team. My client are on the hunt for someone who has had solid exposure to 1st/2nd line support in a commercial environment.

Working closely with, and directly reporting to the Infrastructure Manager, you will be looking after the internal users from general helpdesk support queries to installations and configurations.


Position- : Desktop support / 2nd line support engineer
Location-  Ipswich
Salary- Circa 24K pa


Responsibilities for the Desktop support / 2nd line support engineer
• Local and remote hardware / network / Software support
• Meet SLA & KPI’s
• Networking and Infrastructure maintenance
• Hardware setup, build & deployment
• Troubleshooting
• Delivering full resolution IT Support
• System Administration
• Account Management

Key requirements for the Desktop support / 2nd line support engineer

Please note only those with 1st/2nd line exposure of the below will be considered
• MS Office
• 365
• Active Directory
• Windows Server
• Microsoft Exchange
• Networking WAN / LAN
• Firewalls / VPN
• VoIP Telephony
• Virtualisation (Hyper-V / VMware)


Keywords: Windows, Network, Server, VMware, MCSE, 2nd Line, 1st line, 365, VPN, Helpdesk, Desktop, Exchange


If you meet the above criteria for the Desktop support / 2nd line support engineer role we would love to hear from you. Upload your CV for immediate consideration and please be assured that your CV will be treated with the strictest of confidence and not sent anywhere without your consent. For more information please contact Sam Payne on 01223 463307.

Reed Technology are an equal opportunities employer that are operating as a recruitment agency.




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