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Desktop Support Engineer

Location: BELFAST, COUNTY ANTRIM, UNITED KINGDOM Salary: 20,000.00-30,000.00 GBP (UK Pounds) Per annum, inc Benefits
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: 8 months ago Reference: X3-238626

 Desktop Support Engineer
REED Technology are currently supporting a local service provider in the growth of their infrastructure team. My client are currently sourcing for a Desktop Support Engineer to support a major client for their technical support.
Duties
• Use of ticketing system for user incident and request management
• Providing escalation to other technical teams
• Hands on desk top support including printers, phones, desktops & laptops
• Diagnoses and troubleshooting technical problems
• Project support
• Root cause analysis
• Client interaction following issues from start to resolution
Criteria for the role:
• Proven experience as a Desktop Support Engineer
• Active Directory Experience
• Technical knowledge with Desktops, mobile devices and other products
• Remote desktop support
• Citrix experience
• Microsoft certifications desirable
• ITSM experience
Remuneration
• Competitive salary
• Progressive role
• Client exposure
What’s next?
If you’re interested in hearing more about this role a full job spec is available. Please get in touch with Calum in the REED Technology team at calum.mcknight@reedglobal.com, or alternatively our office line on 02890330604.

 

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