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Desktop Support Engineer

Location: BUDAPEST Salary: Salary Negotiable
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 5 months ago Reference: 3060033
Our multinational partner company is looking for new colleague to
Desktop Support Engineer position

Responsibilities:

Desktop Support, Design and Maintenance

• Work with the Head of Desktop Support to review the current desktop infrastructure and make suggestions for improvements and work on continual improvements as technology changes
• Provide 4th line desktop support to global desktop team to solve complex desktop issues
• Manage the Office 365 desktop environment; evaluate and prioritize features and functionality to be utilized; implement new O365 applications. Script the O365 licensing process
• Provide systems administration and management of mobile device management platform – architect and design new MDM solution using MSFT Intune
• Evaluate existing Group Policies, products and services making recommendations to HDS for improvement and implementation of new policies
• Work on projects for desktop security hardening and end point protection
• Work with UK Desktop Engineer to learn the SCCM workstation update process, operating system deployment process and application deployment process and be able provide back up support

Tech Test and Implementation

• Gather requirements by liaising with Desktop and Infrastructure teams to implement technology solutions
• Implement new technologies in test environments and then into live production once approved by HDS
• Document the new technology implementation and support processes



Requirements:

• Bachelor’s degree in Information Systems or IT related discipline or equivalent
• Proven experience in desktop support
• Extensive knowledge of troubleshooting of PC hardware, software and peripherals
• Excellent knowledge of Windows operating systems including Windows 7/8/10
• Proven skills with Microsoft applications
• Active Directory administration experience
• Microsoft SCCM experience
• Microsoft Office 365 experience
• Scripting experience
• Group policy experience
• Understanding of basic networking

Advantages:

• Exposure to pc virtualization technologies
• Mobile device management platforms
• Mac experience
• Endpoint protection experience
• Telecom exposure
• Exchange Admin experience

Location: Budapest

Contact:
Flóra Hegedűs
flora.hegedus@reedglobal.com
06 1 8833-518


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