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Debt Collection Customer Service Agent

Location: CANARY WHARF, LONDON, UNITED KINGDOM Salary: 22,000-24,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 11
Posted: about 1 month ago Reference: X3-358221

An organisation located in close proximity of Canary Wharf have an opportunity for a candidate experienced in debt collection to join their close knit team.

Duties will include:

  • Contacting customers with outstanding invoices
  • Arranging payment plans
  • Liaising with other departments i.e credit control to escalate accounts
  • Updating CRM system

The successful candidate will:

  • Have excellent levels of customer service (essential)
  • Have a great telephone manner (essential)
  • Have experience in debt collection (desirable)
  • Have experience in high volume contact centre environment (essential)
  • Show demonstrable commitment to previous roles in length of tenure (essential)

Due to the nature of the role, and the requirement for the new post holder to hit the ground running, the successful candidate will have prior experience in debt collection. This is a close knit team with low turnover and this is the first time they have recruited into the team in 4+ years, as such they are looking for someone to join the team long-term.

This is an immediate start role with interviews happening in the next week, so if you match the listed criteria - apply today!

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