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Data Management Manager

Location: NORWICH, NORFOLK Salary: 30000.00 - 32000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: 16 days ago Reference: 3086113
Our client, a global organisation based in Norwich, seek an experienced manager to lead and develop a large team, ensuring client targets and SLA's are met. This role involves working closely with the directors and ensuring regulatory requirements are met. 

Managing the team in order to meet challenging targets, service levels and to ensure continuity of service delivery. 

Ensuring that statutory and regulatory requirements are satisfied for the Company and its clients.

Ensure all client SLA’s are achieved

Prepare monthly management of departmental KPI’s 

To manage the recruitment, training, retention and motivation of employees in order to develop a committed, high performance team

Responsible for performance appraisals of staff, manage poor performance and disciplinary

Work with Team Leader(s) to ensure work load is kept up to date

Regularly review and monitor all processes for efficiencies

Ensure both Company and legislative procedures are adhered to

Provide and identify training for immediate team members

Attend Client meetings, pitches and presentations

Excellent IT skills (advanced excel, MS Word, PowerPoint and Outlook)
Must be flexible and able to work under pressure, multi task and effectively prioritise.
Organised and able to work to detail and to deadlines.
Strong people management, leadership skills and experience in managing large teams 
Excellent communication and interpersonal skills
Ability to manage and develop strong client relationships (internal and external) and provide excellent customer service. 

Please contact gemma.carver@reedglobal.com with your CV in Word.

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