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Customer Support Representative

Location: BUDAPEST Salary: Salary Negotiable
Sector: Multilingual Shared Services Job Type: Permanent
Shift Type: N/A Applications: 3
Posted: 12 months ago Reference: 3045215
Job Summary:
Our multinational clients are growing their operations here in Budapest. The professional could join to Multilingual Customer Service department where you could support Czech, Polish, Spanish or French speaking customers.

Why it would be a good opportunity for you?
• Family-friendly workplace
• Good opportunity for entrants and mothers
• Normal office hours without shifts
• Competitive salary and cafeteria

Key Responsibilities:
• Responsible for perfect customer service within the company processes to ensure customer satisfaction
• First point of contact for the internal customers
• Resolves problems and troubleshoots issues via phone
• Answer customer emails
• Report requests and customer follow-up
• Liaison between the customer and other departments within company

• Troubleshooting/problem solving skills
• Ability to build relationships
• Fluent in English and in different European language (Czech, Polish, Spanish or French)
• Decided personality
• Positive, friendly, customer orientated attitude
• Bachelor degree is an advantage
• Customer Service experience is an advantage

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