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CUSTOMER SUPPORT AGENT

Location: TATTENHALL, CHESHIRE Salary: 19000.00 - 19000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 7 days ago Reference: 3112692
CUSTOMER SUPPORT AGENT £19,000 per annum PLUS up to £3,000 bonus!

Do you want to be part of an ever growing, exciting team?
Are you flexible with your working hours?
Do you want to be rewarded for your hard work with a bonus?


If so, I would love to hear from you!

My client is based in a beautiful office in the outskirts of Chester, due to the location of the offices you must be a driver as these is no public transport. My client is a market leader in their field (motor/insurance) and believe in offering thorough training, progression opportunities and a fun, fast-paced environment to work in.

As a Customer Support Agent you will be speaking to customers, often in stressful situations, that have either broken down or have been involved in an accident, so a calm manner, friendly and reassuring approach is necessary. You will be assisting them with organising the help they require and you will be liaising with 3rd party service providers to ensure the customer has a positive outcome. This role is interesting, rewarding and varied so the perfect candidates will describe themselves as positive, have excellent attention to detail and enjoy talking to people.

As my clients customers are based in the US, they are open 24/7, 365 days a year, so it is essential you can commit to overnight hours, as shift patterns include overnight 12-hour shifts on rotation, working 7 days in every 14.


The salary is £16,000 PLUS £3,000 shift allowance (Total basic salary is £19,000) PLUS the opportunity to earn an extra bonus of £3,000 per annum (paid quarterly) by hitting targets.

If you would like to apply please email your CV to emma.thomas-higgs@reedglobal.com or apply online.


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